IBPS CRP CSA-XVI Recruitment 2026–27

IBPS CRP CSA-XVI Recruitment 2026–27

www.fastvacancy.com

• For ST/SC/OBC Candidate -Nil/-

• For General/Other  - Nil/-

•  Institute of Banking Personnel Selection (IBPS)

Educational Qualification

Cut-off Date: 21 August 2026

Candidate must possess:

A Degree (Graduation) in any discipline from a University recognized by the Government of India or an equivalent qualification recognized by the Central Government.

Candidate must possess a valid Mark-sheet/Degree Certificate showing that he/she is a graduate on the date of registration and must indicate Graduation percentage while registering online.

The final result of the required educational qualification must have been declared on or before 21 August 2026.

Computer Literacy

Operating and working knowledge of computer systems is mandatory.

Candidate should have:

• Certificate/Diploma/Degree in computer operations/language; OR
• Studied Computer/Information Technology as one of the subjects in High School/College/Institute.

Local Language

Candidate applying for a particular State/UT must be proficient in:

• Reading
• Writing
• Speaking
• Understanding

the specified/opted local language of that State/UT.

Ex-Servicemen Qualification

Ex-Servicemen without the prescribed civil educational qualification may be Matriculate Ex-Servicemen who obtained Army Special Certificate of Education or corresponding Navy/Air Force certificate after completing at least 15 years of service in the Armed Forces of the Union as on 21 August 2026.

The certificate must be dated on or before 21 August 2026.

Age Limit

Age calculated as on: 01 August 2026

Minimum Age: 20 Years
Maximum Age: 28 Years

Candidate must have been born:

Not earlier than: 02 August 1998
Not later than: 01 August 2006

Both dates are inclusive.

Age Relaxation

SC/ST/OBC (NCL) relaxation can be combined on a cumulative basis with only one of the other permitted relaxation categories specified in the notification.

The basic maximum age of 28 years applies to General and EWS candidates.

Candidates claiming relaxation must submit the necessary certificates during joining/document verification or other stages as required.

Selection Process / Recruitment Process

The recruitment process primarily consists of:

Online Preliminary Examination → Online Main Examination → Provisional Allotment → Local Language Proficiency Test where applicable → Joining

Stage 1: Preliminary Examination

Candidates must qualify in each test by securing cut-off marks decided by IBPS.

Adequate numbers of candidates in each category will be shortlisted for the Main Examination.

Stage 2: Main Examination

The Main Examination carries 200 marks. These marks will be converted to marks out of 100 for provisional allotment.

Local Language Proficiency Test (LLPT)

Candidates must be proficient in the selected local language of the State/UT.

Candidates who produce a 10th standard or above mark sheet/certificate showing that they studied the specified/opted local language will not have to undergo the language test.

For others, LLPT is conducted after qualifying the Main Examination/provisional allotment but before joining.

The test is:

• Marks based
• Qualifying in nature

Candidates failing LLPT will not be offered appointment.

Pay Scale / Salary Details

Customer Service Associate Basic Pay Scale

₹24,050-1340/3-28,070-1650/3-33,020-2000/4-41,020-2340/7-57,400-4400/1-61,800-2680/1-64,480

The CSA will also be eligible for allowances and perquisites according to the rules of the respective Participating Bank in force from time to time.

How to Apply — Step-by-Step

Applications are accepted online only; no other application mode is accepted.

1.      Visit the official IBPS website.

2.      Open the “CRP CSA” link.

3.      Select “CLICK HERE TO APPLY ONLINE FOR CRP-Customer Service Associates (CRP-CSA-XVI)”.

4.      Click “CLICK HERE FOR NEW REGISTRATION.”

5.      Enter the required basic information.

6.      A Provisional Registration Number and Password will be generated and also sent by email/SMS.

7.      Fill in personal, educational, category and other required information.

8.      Select the State/UT for provisional allotment.

9.      Upload the required photograph and documents.

10. Use SAVE AND NEXT to verify and modify details before final submission.

11. Check all entered information carefully.

12. Complete registration.

13. Pay the applicable fee/intimation charges through online mode.

14. Candidates may voluntarily provide documents/credentials through the integrated DigiLocker facility.

15. Keep the registration credentials and application-related records safely for subsequent stages.

Once COMPLETE REGISTRATION is clicked, changes will not normally be permitted as specified in the application instructions.

Documents Required

Documents/Images to Upload During Application

The PDF specifically requires upload of:

• Photograph
• Signature
• Left Thumb Impression
• Handwritten Declaration
• Certificate mentioned under Clause K(ix), if applicable
• SSC/SSLC/10th Standard or equivalent certificate
• Live photograph captured/uploaded through webcam or mobile phone during registration

Candidates requiring scribe-related concessions must also submit/upload applicable certificates/undertakings according to the notification.

Documents/Certificates Required as Applicable

Candidates may also be required to produce originals and photocopies relating to:

• Proof of identity
• Date of birth/age
• Educational qualification
• Graduation mark sheets/Degree Certificate
• SC/ST Certificate
• OBC-NCL Certificate
• EWS Income & Asset Certificate
• PwBD/Disability Certificate
• UDID-related documents where applicable
• Ex-Servicemen certificates/proformas
• Local-language educational proof
• CGPA/OGPA-to-percentage conversion certificate, if applicable
• Eligibility certificate for applicable nationality categories
• Call letters
• Valid photo identity proof

Candidates are advised to retain about 8 copies of the same photograph uploaded during application for subsequent stages.

Important Instructions / Terms & Conditions

Candidates should note these important conditions:

• Apply for vacancies in one State/UT only.
• Candidates must fulfil all eligibility conditions on the stipulated dates.
• Merely applying, qualifying or receiving provisional allotment does not guarantee employment.
• Final recruitment authority rests with the participating bank.
• Participating Bank may reject the candidature of a provisionally allotted candidate.
• Vacancies given in the notification are indicative and anticipated.
• Final provisional allotment depends upon actual vacancies reported by participating banks.
• Category and other eligibility details generally cannot be changed after registration and expiry of the Edit Window.
• OBC candidates claiming reservation must belong to the Non-Creamy Layer.
• OBC-NCL certificate should be in the prescribed Government of India format and satisfy the date requirements specified in the notification.
• EWS certificate must be valid for 2026–27 relating to financial year 2025–26.
• PwBD reservation generally requires benchmark disability as prescribed under the RPwD Act, 2016.
• Candidates using a scribe must comply with all prescribed scribe rules.
• Eligible candidates using a scribe/qualifying disability concessions receive prescribed compensatory time, generally 20 minutes per hour or as otherwise advised.
• Candidates should possess/acquire a valid Aadhaar card for the CRP process; Aadhaar verification may be conducted.
• No request for change of examination centre will be entertained.
• Candidates attend the examination centre at their own risk and expense.
• False/misleading information or violation of recruitment procedures may result in disqualification/debarment.
• Candidates should regularly check the IBPS website and registered email/mobile for updates.
• Decisions/clarifications of the Director, IBPS regarding CRP CSA-XVI are final and binding.

-: HOW TO FILL FORM AT HOME :-  

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